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Terms and Conditions

This is a legal agreement between you, the potential user (“You”) and Gore Ani Mandali, its subsidiaries, brands and its affiliates.

These Terms of Use (“Terms”) governs the access or use by You, of the applications, websites, contents, products and services (“the Services”), being made available by Gore Ani Mandali


Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by Gore Ani Mandali (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

1. Gore Ani Mandali is the name of the parent business and the name it copyrighted and registered under the Copyright Act, 1957 of India. Using the name "Gore Ani Mandali" and "Liv Ethnic" for any commercial purposes is a criminal offense. Offenders will face serious legal consequences.


2. Gore Ani Mandali shall not be responsible if some purchase is not registered or is lost due to any network issues/problems such as breakdown of machinery, unclear/ disruption in the network or non-receipt of payment from banks/payment gateways and/or the cost(s) charged by the network operator(s). Any dispute in connection to the same shall be settled between the end customer and the network operator without involving Gore Ani Mandali


3. Gore Ani Mandali shall not be liable for any loss or damage due to Act of God, Governmental actions, force majeure circumstances, or any other reason beyond its control, and shall not be liable to pay any monetary compensation or otherwise for the same.

4. Gore Ani Mandali does not hereby warrant that the Gore Ani Mandali email and phone will run concurrently and error free during and/or after the “sale” and Gore Ani Mandali shall not be directly liable for issues related to technical and/or human error whatsoever. However, Gore Ani Mandali shall work towards the best interest of the Customer.

5. Customers are responsible for maintaining the confidentiality of their mobile phones, e-mail accounts and passwords

6. By purchasing on this website, you are legally capable of entering into contracts

7. By purchasing on this website, you are at least 18 years old, and you are the authorized user of the credit or debit card used to access the Services

8. All the Customers shall ensure that the mobile number(s), e-mail address and/or other details provided by them to Gore Ani Mandali via the website/ Gore Ani Mandali mobile app or otherwise are true, accurate and in use, at the time of the online retail transaction. Any liability, consequence or claim arising on account of any incorrect or outdated information provided by the Customers/ Customers to Gore Ani Mandali, shall solely be borne by the affected/concerned Customers/ Customers. Gore Ani Mandali shall not and is not liable to verify the accuracy and/or correctness of the information so provided by the Customers.

9. Customers hereby agree that Gore Ani Mandali has the sole right to decide all matters and disputes arising from the usage of the website and online purchases and that all decisions of Gore Ani Mandali are final and binding.

10. The images of the Products shown are for visual representation only and may vary from the actual Product.

11. Gore Ani Mandali reserves the right to amend, modify, cancel, update or withdraw products and/or services at any time without notice. Upon such premature suspension, inconvenience, cessation, withdrawal, termination or closure of the product and/or service by Gore Ani Mandali no person shall be entitled to claim loss of any kind whatsoever.

12. Gore Ani Mandali reserves the right to deny service to customers

13. Gore Ani Mandali shall be responsible for any indirect or consequential loss or damage, injury or any other liability arising due to usage of website, product or service by any person.

14. You hereby agree to indemnify and keep Gore Ani Mandali harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings (including reasonable attorney’s fee) that may be suffered by Gore Ani Mandali because of (i) violation of terms of this T&C by You; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on Your part.

15. This document is an electronic record in terms of Information Technology Act, 2000 and the Rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

16. Gore Ani Mandali will not refund any money to customers once a purchase has been made. Refund will be only provided under special circumstances, and such special circumstances will be determined by only Gore Ani Mandali.

17. Gift cards, discount code, and coupons will not be redeemable after the expiry date. Gore Ani Mandali reserves the right to revoke the use of any coupon, discount code, or gift card at any time. Discount code, and coupons are non-transferable and cannot be exchanged or retued for cash or any other product

18. Gore Ani Mandali may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

19. When you create an account with Gore Ani Mandali, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify Gore Ani Mandali immediately upon becoming aware of any breach of security or unauthorized use of your account.

20. The Service and its original content, intellectual property, features and functionality are and will remain the exclusive property of Gore Ani Mandali and its licensors.

21. Our Service may contain links to third-party web sites or services that are not owned or controlled by Gore Ani Mandali. Gore Ani Mandali has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Gore Ani Mandali shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

22. These Terms shall be governed and construed in accordance with the laws of India without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

23. Gore Ani Mandali reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

24. You acknowledge that we are taking all reasonable precautions to ensure that all your personal information/ data stored on our platform is secure. However, you agree and accept that in case, inspite of all these precautions on our part, if there is any attack in the form of hacking, distribution denial of service attack (DDOS), etc., which results in your personal data on our platform being compromised, we shall not be liable to you for any such loss or damage caused by any technologically harmful material such as viruses or a DDOS or otherwise. In all such cases, you agree to indemnify us from all losses or damage caused to you resulting from such attacks. We shall not be held liable for any loss or damage that may affect your computer, computer equipment, programmes, or any other material as a result of downloading material from our website or our platform, or any of the sites we link to or link to us.

25. We shall not have any liability for any interruption or delay in access to the Platform, due to the Force Majeure Event. Our obligations in respect of the Services on the Platform will be postponed until circumstances beyond our reasonable control cease to continue. The Force Majeure events includes those events resulting from natural hazards, disasters, labour unrest, embargo, strike riots, lockouts, epidemic, pandemic, fire, flood, earthquakes, typhoons, war, acts of foreign enemies or other perils or by any circumstances beyond the reasonable control of the parties, including but not limited to acts of god, war or national emergency, government or court or statutory action, civil commotion or industrial dispute.

26. Unless otherwise stated, all material(s) including but not limited to texts, audios, videos or graphical images, software, trademarks, logos, service marks, domain names, and other intellectual property rights (“IPR”), as reflected/ affixed/ or contained within the Services, are the sole and exclusive property of Gore Ani Mandali. and as such protected under the copyright laws, trademark laws, and other applicable laws. Any use by the User of IPR, without our permission, shall constitute an infringement of our proprietary rights, which shall be vigorously prosecuted and pursued to the fullest extent permitted by law. Nothing contained in these Terms of Use, constitutes any permission/transfer/ license for our IPR or any part thereof, in the name of the User. Nothing under these Terms of Use gives you any rights, title, claim, interest, or privilege on our intellectual property in your favour.

27. Only dry clean silk and wool items. Manufacturers do not guarantee colour or zari.

If you have any questions regarding the terms and conditions please contact us at

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